General Sessions

Monday, November 3

Opening Plenary Session: 4:15 pm – 5:00 pm

Innovate or Perish Again presented by David Shoemaker, Senior Vice President, Apollo Education Group

David ShoemakerResearch shows that innovation is not genetic, but rather, can be learned. David Shoemaker will engage participants as he defines innovation and how to apply the concepts of innovation to the education/training space.

This will be an interactive session where David will introduce the 5 keys to innovation, and guide participants through exercises applying these keys to help increase innovative thinking as it applies to your professional role.

You won't want to miss this engaging dialogue that will set the stage for the innovative ways that you can incorporate the arts, leverage technology and advance people/leadership initiatives!

Opening Evening Keynote Session: 5:45 pm – 6:45 pm

Managing the Learning across Generations presented by Edward Dunn, North America Head of Learning & Development, Tata Consultancy Services

Ed DunnThis session addresses the intriguing challenge Learning Managers have of mapping the multi-generational learner to competency development. Facing four generations in today’s workplace and handling the learning styles, experiences, aspirations, and culture difference is a key aspect to business success. We will craft a training approach, key takeaways, and capture concepts to equip them to move forward.

Tuesday, November 4

Morning Plenary Session: 8:00 am – 8:45 am

Bang! You’re Dead: Improving Performance Through Simulation and Wargaming presented by Darryl Cross, Vice President, Performance Development, LexisNexis

Darryl CrossIn industries where results are measured in lives saved or number of people at risk, training takes on a new level of importance. Firefighters train in actual burning buildings. Pilots and astronauts use flight simulators. The military uses tactical ranges and live fire exercises. When it matters, people practice in conditions that are as close as possible to the real thing. So, why don’t your employees train that way?

The stakes may not be as high, but the techniques are directly applicable. Using simulations to model challenging situations and wargaming to practice against simulated opponents are highly effective methods to improve performance as well as teach professionals how to better “think on their feet” in any environment.

Attendees in this session will take away the following:

  • How fundamentals, situational planning, simulation, reflective coaching lead to continuous improvement
  • How to build realistic simulations—including ones that are impossible to win
  • How to design and run a wargame where your own professionals play the role of your competitors
  • How to use simulation results to identify deficiencies and use the results as a diagnostic for a year long training plan for individuals and teams

Content Session: 10:30 am – 11:15 am

Seeing The Big Picture, Business Acumen to Build Your Credibility, Career, and Company presented by Kevin Cope, President & CEO, Acumen Learning

Kevin CopeBusiness acumen won’t automatically make you, or anyone else, a great leader, but without it you will never become one.

As a learning and development leader, you are in a unique position to bridge the gap between functions. You can grow the business in a way nobody else can. Developing your business acumen, and the business acumen of your talent pipeline, will improve every aspect of your business.

In this session you'll learn from a national bestselling author a "big picture" mentality that will give you and your company an invaluable edge. After all, business acumen is, fundamentally, about seeing the big picture.

Key Takeaways:

  1. Five key business drivers to understand how companies become more competitive
  2. Tools to optimize learning and training programs so employees can make the right decisions to support organizational growth
  3. Insights on building a culture that balances your people and profit strategies

Executive Peer2Peer Roundtables Presented By: CEB 4:45 pm - 6:00 pm

More Learning Through Less Learning: Building a Productive Learning Culture, presented by Thomas Handcock, Senior Director, CEB Learning & Development Leadership Council

Thomas HandcockCEB L&D research shows that the average employee is wasting 11% of their work day on unproductive learning, costing the average L&D function $5 million in wasted budget and over $130M in lost employee productivity each year.

The best companies are responding to a changing learning landscape – in which the line has more complex skill needs, and learners have new expectations about when and how they want to learn – not by driving more learning participation but by reducing learning waste. The best companies are building a productive learning culture.

In this session CEB will present a short synopsis of its research findings (30 minutes) before we break out into 3 groups to discuss three key questions:

  • How do we direct learners to the right learning choices?
  • How can we build effective learners?
  • How can we create shared responsibility for learning?

The break out groups will discuss their assigned questions for 20 minutes with a focus on identifying practical and real tactics they are using or could use in their organizations. Each group will then be asked to provide a brief overview of the 3 tactics they see as most effective.

Wednesday, November 5

Closing Morning Keynote Session: 8:00am – 8:45am

Bring Your Own Device presented by Nabeel Jaitapker, M.A., Editorial Director, & Training Industry Magazine

Panelists: John Salama, V.P. of Training & Education, Sonic America’s Drive-in; Kaliym Islam, Vice President of Learning, DTCC; Edward Dunn, North American Head of Learning and Development, Tata Consultancy, Michael Abrams, Senior Director, Talent Optimization, Banner HealthService

Nabeel JaitapkerThe Bring Your Own Device (BYOD) practice is becoming increasingly prominent in the workforce, and employers are developing policies to ensure its effective use in terms of learning. An effective BYOD strategy includes a uniform user experience, which takes advantage of employees using their own mobile devices on the job, thus, increasing productivity and agility in the process. This session discusses research, trends and the pros and cons of bringing your own device.

Closing Conference Session: 10:30am – 11:15am

4 Ways to Tie Learning Directly to Business Need, presented by David Strainick, Global Learning Leader, NCR

David StrainickOne of the most common obstacles training professionals face is how to prove to executives that learning programs truly impact the business such as with improved revenue and increased employee retention. Hear how David Strainick, Global Head of Learning at NCR Corporation, meets this challenge head-on through four critical “pillars.”

You will learn how to:

  • Connect training to specific business imperatives such as revenue growth
  • Harness “Big Data” and analytics to create targeted learning plans
  • Structure learning around customer needs
  • Increase employee engagement through development planning

We are still accepting speaker recommendations!

Is there an corporate learning and development expert you would most like to hear from or a topic that you feel needs to be addressed? Tell us! Send an email to Heather Devin at or call her at (203) 840-5417.

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