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Agenda

Monday, June 3, 2013

10:00AM-5:00PM ArrivalsDelegate Arrivals
1:00PM-6:00PM Event RegistrationEvent Registration
1:00PM-5:00PM Solution Provider one2one meeting area set up
4:00PM-4:15PM Executive OrientationExecutive Orientation
4:15PM-5:45PM Peer2PeerStadium and Arena Peer2Peer, moderated by Kevin Borg, Assistant Athletic Director, Facilities and Project Management, UCLA

Additional table leaders:
Lou Marciani – “How Safe are Your Venues”
Sandy Keehn – “Branded Customer Service Programs”
Ruby Newell-Legner- "Making the fan experience the focus of your facility"
5:30PM-5:45PM Solution Provider OrientationSolution Provider Orientation
6:00PM-6:05PM Welcome – Kerry Prince, Vice President, Reed Exhibitions
6:05PM-6:50PM Pat ChristensonOpening General Session: Pat Christenson, President, Las Vegas Events - Creating Event Magic-When it Comes to Your Guests, "Good Enough Never is"
6:50PM-7:15PM Welcome Reception
7:15PM-8:30PM DinnerDinner

Tuesday, June 4, 2013

7:00AM-6:00PM Event RegistrationRegistration & Information Desk
7:30AM-8:00AM Networking BreakfastNetworking Breakfast
8:00AM-8:45AM Brian MirakianMorning Session: Brian Mirakian, Populous 'Shaping the Future of the Fan Experience'
Populous
9:00AM-9:10AM Stadium and Arena Delegate Boardroom OrientationStadium and Arena Delegate Boardroom Orientation
9:15AM-11:10AM BoardroomsSolution Provider Boardroom Presentations
11:15AM-12:45PM o2o MeetingsExecutive – Solution Provider one2one Meetings
12:45PM-2:00PM LunchNetworking Lunch
1:45PM-2:00PM Lou MarcianiGeneral Session: Lou Marciani, Director, National Center for Spectator Sports Safety and Security, The University of Southern Mississippi
Sponsored by: NCS4
2:00PM-3:55PM BoardroomsSolution Provider Boardroom Presentations
4:00PM-6:00PM o2o MeetingsExecutive – Solution Provider one2one Meetings
6:00PM-7:00PM Open Time
7:00PM-9:30PM DinnerReception and Networking Dinner

Wednesday, June 5, 2013

7:00AM-2:00PM Event RegistrationRegistration & Information Desk
7:00AM-8:00AM Check OutGuest Room Check Out & Luggage to Bell Stand
7:30AM-8:00AM BreakfastNetworking Breakfast
8:00AM-8:45AM Sandy KeehnMorning Session: Sandy Keehn, G.E.O. Advisors - "Branded Customer Service Programs"
9:00AM-10:25AM BoardroomSolution Provider Boardroom Presentations
10:30AM-12:30PM o2o MeetingExecutive – Solution Provider one2one Meetings
12:30PM-1:30PM LunchNetworking Lunch
1:30PM-6:00PM DepartTransportation Departures to Airport

Monday, June 3, 2013 | Tuesday, June 4, 2013 | Wednesday, June 5, 2013

Monday, June 3, 2013

10:00AM-5:00PM Delegate Arrivals
1:00PM-6:00PM Event Registration
1:00PM-5:00PM Solution Provider one2one meeting area set up
4:00PM-4:15PM Executive Orientation
4:15PM-5:45PM Stadium and Arena Peer2Peer, moderated by Kevin Borg, Assistant Athletic Director, Facilities and Project Management, UCLA

Additional table leaders:
Lou Marciani – “How Safe are Your Venues”
Sandy Keehn – “Branded Customer Service Programs”
Ruby Newell-Legner- "Making the fan experience the focus of your facility"
5:30PM-5:45PM Solution Provider Orientation
6:00PM-6:05PM Welcome – Kerry Prince, Vice President, Reed Exhibitions
6:05PM-6:50PM Opening General Session: Pat Christenson, President, Las Vegas Events - Creating Event Magic-When it Comes to Your Guests, "Good Enough Never is"
6:50PM-7:15PM Welcome Reception
7:15PM-8:30PM Dinner

Tuesday, June 4, 2013

7:00AM-6:00PM Registration & Information Desk
7:30AM-8:00AM Networking Breakfast
8:00AM-8:45AM Morning Session: Brian Mirakian, Populous 'Shaping the Future of the Fan Experience'
Populous
9:00AM-9:10AM Stadium and Arena Delegate Boardroom Orientation
9:15AM-11:10AM Solution Provider Boardroom Presentations
11:15AM-12:45PM Executive – Solution Provider one2one Meetings
12:45PM-2:00PM Networking Lunch
1:45PM-2:00PM General Session: Lou Marciani, Director, National Center for Spectator Sports Safety and Security, The University of Southern Mississippi
Sponsored by: NCS4
2:00PM-3:55PM Solution Provider Boardroom Presentations
4:00PM-6:00PM Executive – Solution Provider one2one Meetings
6:00PM-7:00PM Open Time
7:00PM-9:30PM Reception and Networking Dinner

Wednesday, June 5, 2013

7:00AM-2:00PM Registration & Information Desk
7:00AM-8:00AM Guest Room Check Out & Luggage to Bell Stand
7:30AM-8:00AM Networking Breakfast
8:00AM-8:45AM Morning Session: Sandy Keehn, G.E.O. Advisors - "Branded Customer Service Programs"
9:00AM-10:25AM Solution Provider Boardroom Presentations
10:30AM-12:30PM Executive – Solution Provider one2one Meetings
12:30PM-1:30PM Networking Lunch
1:30PM-6:00PM Transportation Departures to Airport