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General Sessions

We will be adding even more information about the facility management thought leaders that will be attending and speaking at Stadium and Arena one2one shortly!

Monday, June 3, 2013, 5:30PM - 6:45PM

Opening General Session: Pat Christenson, President, Las Vegas Events - Creating Event Magic-When it Comes to Your Guests, "Good Enough Never Is"
Pat Christenson will retrace the evolution of the guest experience in venues up to today and provide a roadmap to "Creating Event Magic". Christenson's past presentations include "Unleashing the Employee Within" and "the 2nd Experience".

Tuesday, June 4, 2013, 8:00AM - 9:00AM

Sponsored by: NCS4

General Session: Introduction by: Lou Marciani, Director, National Center for Spectator Sports Safety and Security, The University of Southern Mississippi

Wednesday, June 5, 2013, 8:00AM - 9:00AM

General Session: Sandy Keehn, G.E.O. Advisors - "Branded Customer Service Programs"