We will be adding even more information about the facility management thought leaders that will be attending and speaking at Stadium and Arena one2one shortly!
Monday, June 3, 2013, 5:30PM - 6:45PM
Opening General Session: Pat Christenson, President, Las Vegas Events - Creating Event Magic-When it Comes to Your Guests, "Good Enough Never Is"
Pat Christenson will retrace the evolution of the guest experience in venues up to today and provide a roadmap to "Creating Event Magic". Christenson's past presentations include "Unleashing the Employee Within" and "the 2nd Experience".
Tuesday, June 4, 2013, 8:00AM - 9:00AM
General Session: Introduction by: Lou Marciani, Director, National Center for Spectator Sports Safety and Security, The University of Southern Mississippi
Wednesday, June 5, 2013, 8:00AM - 9:00AM
General Session: Sandy Keehn, G.E.O. Advisors - "Branded Customer Service Programs"